Privacy Policy
Privacy Statement :
Any of the information we collect from you may be used to respond more efficiently to your requests and anticipate your needs .The information is also used for further enhancements in the website to make it more customer friendly. The information is used only for the purpose stated on the page where it is collected.
We welcome your comments or questions about our websites and have provided e‑mail boxes for that purpose. We will share your comments and questions with our customer service representatives and those employees most capable of addressing your questions and concerns. Though we recommend you to provide the information that you consider confidential via phone at the numbers provided at various locations on our sites, as there is chance of hacking of your email while in transit.
We welcome your comments or questions about our websites and have provided e‑mail boxes for that purpose. We will share your comments and questions with our customer service representatives and those employees most capable of addressing your questions and concerns. Though we recommend you to provide the information that you consider confidential via phone at the numbers provided at various locations on our sites, as there is chance of hacking of your email while in transit.
Expert Solution Service will not sell, license, transmit or disclose this information outside of Expert Solution Service and its affiliated companies unless (a) expressly authorized by you, (b) necessary to enable Expert Solution Service contractors or agents to perform certain functions for us, or © required or permitted by law.
Cookie technology may be used by Expert Solution Service i.e. an element of data that a website can send to your browser when you link to that website. Cookie is only used to recognize repeated users and pattern changes for better client support .Cookie has no ability to extract any other personal information from your computer.
In the interest of the clients Expert Solution Service may provide external links to other websites. Expert Solution Service is in no way responsible for the privacy practices used by these sites. Mere links should not be deemed as an endorsement by Expert Solution Service for any products and services described on these sites.
Expert Solution Service has adopted and adheres to stringent security standards designed to protect non-public personal information against accidental or unauthorized access or disclosure. Among the safeguards that Expert Solution Service has developed for this site are administrative, physical and technical barriers that together form a protective firewall around the information stored at this site.
Expert Solution Service respects our customer’s privacy and recognizes your need to preserve the security of its customer’s information that may be submitted when they visit the Expert Solution Service Website. “Personal information” is information that (i) is captured in any form (ii) is about you, or related to you, (iii) can be linked to you. Examples of personal information are visitors name, telephone number, e‑mail address and physical address, as well as other non-public information that is in connection with the foregoing. However, personal information does not include data that pertains to you, but can be sufficient enough to identify you.
As our customers expect us to act in a responsible manner, when you choose to provide Expert Solution Service with information about yourself; Expert Solution Service has made this policy to make sure all the information collected is not shared with any other person.
If a customer agrees to use any of the service(s) provided by Expert Solution Service or registers online for the service, we ( Expert Solution Service ) will collect credit card information and other payment information to successfully complete the process of registration. This will require us to share username, credit card number, expiration date, and billing address with a credit card processing company. Also in order to complete the payment processing we may transfer or disclose this payment information to that extent.
We never disclose any information to any other company in a manner that would identify you personally.
Fraud Prevention :
As part of our efforts to combat fraud, we record your IP address when you take our service, and confirm that the geographic location associated with your IP address matches the billing address information provided to us by you. This process allows us to detect and prevent certain fraudulent transactions from being processed through the Service (for example, a payment request associated with a U. S. billing address, but a non‑U.S. IP address, may be declined).
As part of our efforts to combat fraud, we record your IP address when you take our service, and confirm that the geographic location associated with your IP address matches the billing address information provided to us by you. This process allows us to detect and prevent certain fraudulent transactions from being processed through the Service (for example, a payment request associated with a U. S. billing address, but a non‑U.S. IP address, may be declined).
Minors :
We do not collect or maintain information on our website from or sell products to those we actually know are under the age of 13. We also recommend you to ask your parent or guardian to assist you in using our services if you are under the age of 13.
We do not collect or maintain information on our website from or sell products to those we actually know are under the age of 13. We also recommend you to ask your parent or guardian to assist you in using our services if you are under the age of 13.
Remote Session :
We may request for the problem to be resolved by taking control of your computer. Computer360 uses secure and qualified tools which will allow the customer to grant control of their computer to one of our experts remotely via internet, so that the expert can diagnose and fix the problems. However Experts are not allowed to use the remote access software until and unless they are well trained on its use and the customer has consented to grant remote access to their computer. Our experts will not use the remote access tool to obtain confidential or sensitive information stored on the customer’s computer or network, consciously destroy information on the customer’s computer or network, or cause the customer to experience system problems. Use of Remote Access is also subject to the terms of use in respective software license agreements.
We may request for the problem to be resolved by taking control of your computer. Computer360 uses secure and qualified tools which will allow the customer to grant control of their computer to one of our experts remotely via internet, so that the expert can diagnose and fix the problems. However Experts are not allowed to use the remote access software until and unless they are well trained on its use and the customer has consented to grant remote access to their computer. Our experts will not use the remote access tool to obtain confidential or sensitive information stored on the customer’s computer or network, consciously destroy information on the customer’s computer or network, or cause the customer to experience system problems. Use of Remote Access is also subject to the terms of use in respective software license agreements.
Security :
Our Web site is secure and we take every precaution to protect the information of customers. When customers submit sensitive information via the web site, the information is protected both on-line and off-line. When our registration form asks customers to enter sensitive information (such as a credit card number), the information is encrypted and is protected with encryption software meeting all current industry standards. While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Our employees use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new Policy are added, our employees are notified and reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
Our Web site is secure and we take every precaution to protect the information of customers. When customers submit sensitive information via the web site, the information is protected both on-line and off-line. When our registration form asks customers to enter sensitive information (such as a credit card number), the information is encrypted and is protected with encryption software meeting all current industry standards. While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Our employees use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new Policy are added, our employees are notified and reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
Controlling your personal information :
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law or under contract to do so. In limited circumstances, we may share your personal information with the software manufacturer(s) relevant to your purchase if necessary for the completion of the subscription activation process or where required by distribution contract. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Any change in this statement is reflected by the change in the Privacy policy version date. We recommend you to reread the changes and keep yourself informed. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law or under contract to do so. In limited circumstances, we may share your personal information with the software manufacturer(s) relevant to your purchase if necessary for the completion of the subscription activation process or where required by distribution contract. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Any change in this statement is reflected by the change in the Privacy policy version date. We recommend you to reread the changes and keep yourself informed. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.